Tmobile G1 (googlephone), first impressions (bad)
October 22nd, 2008My G1 arrived two days ago, on the 20th. I’m in the dfw area and I’ve had about 24 hours of actual hands on experience. I have to say that although it’s shiny and pretty and all that, I’m quickly becoming bitterly disappointed.
EMAIL:
1. The phone refuses to notify me of new incoming email messages. I have two spop accounts set up, and although the “notify” and “check every 5 minutes” boxes are checked, the phone neither checks every 5 minutes nor notifies me when it does check and finds mail. Based on my mail server logs it manages to check in once an hour on average, and it doesn’t do this on any predictable schedule. To get my mail I need to open the mail app, and open my inbox, at which point it logs into the spop server and gets new messages. So far I have not been “notified” of a single email message
2. There appears to be a bug in the mail app whereby the phone decides it cannot connect to pop servers, while other network-using apps are working fine. Rebooting the phone seems to help temporarily.
3. There is no way to manage more than one message at a time. I cannot select multiple messages for deletion or quickly perform any action on multiple emails.
4. I cannot copy text from one message into another.
5. I cannot select email addresses out of an email message and add them to my contacts.
The mail app needs serious usability work
Instant Messageing:
1. Four times in the last 24 hours I have gone to either YahooIM or AIM to find that the phone has logged me out. I’m reading on the forums that this may be because the phone evidently terminates apps at random when “too many” are open. If the phone is in fact doing this, it’s not telling me that it’s happening. The IM apps just quit with no warning whatsoever.
2. Both the Yahoo and AIM apps aren’t synching with their respective servers. Users who are available appear as not available on the phone, AIM messages from the server that notify me for example, that I’m logged in multiple times do not appear on the phone.
3. The phone does not notify you when friends become available or log off. Other features that you’d find in any other IM program (pidgen, adium.. whatever) are absent here. I cannot, for example give my friends different notification sounds.
The reliability problems give the phone a kludgy feel when it comes to IM. I don’t know if people are getting my messages or vice versa, so I end up asking them if they got my message, sometimes they do sometimes they dont.
SMS:
Sms is much more reliable than the other communication options. The thread/chat interface is nice too. Since I’ve been using the phone all of my SMS messages have been delivered, and only one message that was sent to me has yet to arrive (sent 12 hours ago). Perhaps this is because sms is using the traditional cell phone networks instead of 3g? The phone notifies you of incoming SMS, but I can’t give different friends different ringtones.
WIFI
I can’t seem to get the phone to work with any of my wifi sources, (home, office, sprint EVDO+cradlepoint). The phone will connect to the AP, and has negotiated everything from WPA2-PSK to open security, and has been configured statically and dynamically via dhcp. Once connected to an AP it seems to not have any connectivity at all. Web pages give the built-in error page, the mail app throws connection errors etc..
Battery:
Real live battery time on the device is about 8 hours. If you are like me and need to have the device on your hip and operational at all times, plan ahead and keep a charger, or extra battery with you.
Overall:
It’s a pretty phone that isn’t working well. I think some of this has to do with tmo’s relatively new 3g network, and some of it has to do with the brand-new OS. I’m not sure what to say about the UI oversights, it should be far more feature-full than it is, IMO the actual functionality is beyond spartan. It’s great that it plays youtube and has a touch screen and all, but first and foremost the g1 is a communication tool for me, and right now my rock-solid sidekick is kicking it’s ass in terms of being able to talk to my co-workers and friends.
Update:
I’m not the only one having these problems